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Code of Conduct

Members Code of Conduct

The Australian Farriers and Blacksmiths Association is a body that promotes the craft in a professional way.  The use of public demonstrations and competitions is widely practiced.  Any person who has become a member of the A.F.B.A. Inc. will have agreed to abide by the code of conduct.

The shoeing of horses
1.1: All farrier work should be performed to the highest standards of the craft.
1.2: Upon taking on a new job the farrier would agree to a post work service.
1.3: Attend at the earliest opportunity when called if the horse develops a painful condition   of the feet.
1.4: Should not perform shoeing procedures, which knowingly causes injury or pain.

The restraint and discipline of horses
2.1: If further restraint or discipline procedures are to be used the owner/trainer should be consulted.
2.2: The use of restraining or disciplinary methods or materials should not be used if it is likely to cause injury.

Payment of services
3.1: The farrier should, when asked, provide the cost of the service prior to performing the task.  This could be provided verbally or written.
3.2: Any payment or account methods should be discussed prior to performing the task.

Relations between farriers
4.1: A professional relationship should be maintained between farriers.
4.2: A farrier should not pass negative comment about another  farrier’s work to the client
4.3: If doing a temporary service on another farrier’s work, no attempt should be made to secure that client.

Veterinary/Farrier relations
5.1: The farrier should not perform any activity which is seen as covered under veterinary procedures.  (This would include penetrating sensitive structures, administering drugs   or performing diagnosis and giving treatment advice outside of normal farrier practice.)
5.2: If joint co-operation is applied in treating the equine hoof or limb then a professional   relationship should be maintained with the treating veterinarian.
5.3: If the farrier believes the diagnosis or treatment method is not correct he/she should  convey this only to the treating veterinarian.
5.4: The farrier should avoid passing detrimental comment about a veterinarian’s work.

Farrier/client relations
6.1: The farrier should always maintain a professional relationship with the client.
6.2: Explain to the client what is required by them. (ie clean flat area, horse caught etc.)
6.3: If the farrier is providing a service where the client brings the horse to the farrier,  the farrier, in turn should provide suitable facilities.
6.4: Explain to the client any shoeing changes to be performed.
6.5 The farrier should maintain appointments and attempt to make contact with the client if the scheduled time cannot be met.

Advertising
7.1: The farrier has the right to advertise his services in any form, however he/she should not extend beyond the scope of services that can be performed.
7.2: The farrier can advertise A.F.B.A. membership status provided he/she is a current financial member.

Competitions and public displays
8.1: The farrier should always conduct displays in a manner that portrays the association and the industry in a favourable way.
8.2: Swearing aloud, uncouth behaviour or detrimental comments are to be avoided.
8.3: Abide by the organizing committees rules or requirements.

Disciplinary action
9.1: All complaints will be heard and dealt with according to the relevant state association   constitution.
9.2: The member in question will be notified and given fair time to respond.
9.3: The person making the complaint may be asked for further information and will be notified of any action taken.

Summary:   Whilst most of the code of conduct is relevant to good farriering and business practice, care must be taken not to degrade the industry or the A.F.B.A. Inc. in any form.  The farrier should have the right to refuse work which puts him/her in an unsatisfactory position according to the code of conduct or general work practices.